![]() We have a zero-tolerance policy when it comes to dealing with intoxicated customers. How will HELL delivery drivers deal with obviously intoxicated customers? We already track our drivers through our own custom GPS driver app, which helps keep our drivers safe and connected when they’re out on the road. We take the safety of our drivers very seriously, whether or not they’re delivering alcohol. What about the safety of HELL’s delivery drivers? We have a two-step verification process - at the point of sale and again upon delivery, where HELL Drivers will need to sight ID and have the customer sign a receipt. are going above and beyond legal requirements to reduce alcohol-related harm. How will you ensure only people aged 18+ purchase beer and wine? We have chosen to stock Parrotdog, Urbanaut and Liberty beers, Lost and Found, Kahurangi and Frontera wines as we feel these brands and their products fit well with our brand and food offering. HELL will be the first quick-service restaurant to do this in New Zealand. To pay for your food and booze delivery, you will need to pay by credit or debit card online so we can electronically identify the buyer and eliminate cash handling for safety reasons.Īs a company, we’re always keen to offer our customers something extra and provide a fun experience. We’ve chosen our partner Best Wine Co carefully, who holds the liquor license and already delivers beer and wine to customers around New Zealand. No alcohol will be sold in-store as we are not selling the beer and wine - we are acting as a courier for Best Wine Co. No, the beer and wine can only be purchased with food – a maximum of one item (a bottle of wine or six-pack of beer) for each $10 of food purchased.
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